how to order

Online:  When you have found the product you wish to purchase click “add to basket”.  If you wish to continue browsing click “Continue Shopping”.  If you are ready to pay for your goods click the “checkout” button on any store page and have your payment details ready.  For secure online payment Lana Pura uses Protx.  Before leaving the website please confirm all details are correct and you have the option of printing out your transaction details by clicking on “print this page”.

By Phone:  To speak to a member of our team, please call 01626 873615.  Our customer service team will be more than happy to help you place an order.

By Post:  To place an order by post simply write to us with details of your order - you can download and print an order form here: LP Order Form.  Then send your order with your preferred method of payment to Lana Pura at the address below. Cheques should be made out to Lana Pura.  Please note that in this case goods will be despatched normally within 5 working days to allow cheques to clear.

Lana Pura
1 Horse Lane
Shaldon
Devon
TQ14 0BW

If there is a yarn or any other related product that is not displayed on our website and you would like to take advantage of our offer of FREE DELIVERY within the UK, then please contact us and we will do our best to order it for you at no extra cost!